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The University of Phoenix: Screwing America Over One Student at a Time

By Dustin Rowles | Posted Under Film Reviews | Comments (75)



university-of-phoenix-little-rock-c.jpg

A college education is the new mortgage crisis, and those for-profit colleges are the new sub-prime mortgages. The only difference is, taking out a loan you can’t pay back for an education from one of those for-profit “institutions” like the University of Phoenix is like paying too much for a dilapidated house you’ll never be able to live in.

Here’s an unsettling fact: Around 44 percent of students who take out federal loans to attend a for-profit college default on those loans. Moreover, at a place like University of Phoenix, around 86 percent of their money comes from federal loans. It doesn’t take a rocket scientist to realize that if you add two plus two, it’s the American taxpayers who are feeling the backdoor, non-lubricated, capillary-bursting ass pillaging.

I’m not being an elitist douchebag about those for-profit institutions, either. Before I watched the Frontline documentary, College, Inc. (now available on Netflix Instant), I had no idea that much of that education — the majority of which is received online — was often worthless, what with nursing students doing their pediatrics training at day cares and much of their other training in nursing homes. When people suggest they pay $100,000 for a piece of paper, that’s almost literally true with for-profit institutions, which lack even a whiff of intellectual rigor, and as much is conceded by a former director of the U of P, who says that working-class folk just don’t have time for that kind of education.

Sadly, it’s not a case where you pay for what you get, either. For-profit colleges, in general, cost three to four more times than a community college and twice as much as a traditional college. And yet, at the University of Phoenix alone, there are half a million students enrolled, or as many people as enrolled in the entire University of California system plus all the Ivy League schools combined.

Worse still, a large percentage of the students who do attend these for-profit colleges shouldn’t be in college in the first place. Colleges have admission standards for a reason, but in these institutions, it’s not often about being selected to attend, it’s about being recruited by high-pressure telemarketers who are under orders to make 3 to 400 sales calls a day. Sales calls for University students. The for-profit education system at work, folks. How many of those people, who pay for their tuition through federal loans, actually follow through on even the easiest of online training?

But that’s what happens when a person’s education is turned over to Wall Street and a few savvy investors who make millions bilking not just students who will live in perpetual debt, but the taxpayers who ultimately pay for those defaults. And it’s probably no huge surprise to learn that a guy like Michael Clifford is behind many of those colleges. He didn’t attend college himself; in fact, he was a coked-out musician until he found God. Suddenly, he was a born-again applying some of the same business principles applied to those huge Mega McChurches: It’s not about quality. It’s about volume. And when the average cost of an education at a place like the University of Phoenix is $31,000 a year and there are no real facilities other than a warehouse to store the computer servers, the profit margin is high.

And that’s the focus of College, Inc., a fascinating documentary exploration of an industry I didn’t even realize was an industry. It is, and it has a very powerful lobbying group behind it, one that doesn’t want the government meddling with their lax standards. The feeling is somewhat mutual: President Obama promised that we’d lead the world in college degrees in 2020, and with even community colleges turning away thousands of people because their classes are filled. it’s the underprivileged working class just trying to improve their goddamn lots that are taken advantage of. But the government is hamstrung by its own promises: If it steps in, then that’s fewer college degrees handed out each year. Even if many of those degrees are barely worth the paper they’re printed on.









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Comments

I actually managed to leave college debt free. You have no idea how good it feels to walk up to pay for the semester and bust out a role of cash while everyone else has checks and credit cards. Booyah bitches!

I know...I probably looked like a drug dealer.

And yes, I earned that money working, no one gave it to me and mommy and daddy didn't pay my way through school.

Posted by: DeistBrawler at July 21, 2010 11:09 AM

So THAT explains it.

I sent in a request for some information on a drafting program at one of these schools because I was curious about what was involved in taking a class or two. Since then, I've been getting calls 3 times a day, every damn day for a week and it's starting to get very irritating. It's like they are a cult instead of a college.

Posted by: ZombieNurse at July 21, 2010 11:10 AM

And these bitches use my favorite New Pornographers song in their commercials. Assholes.

Posted by: Courtney at July 21, 2010 11:13 AM

I made a point of watching this when it was on Frontline. My company did work for one of the big for-profit schools, and not only are they shady as hell with their students, they're pretty damn shady to their vendors, too. I shared an office with a coworker who had to listen in on the recruiting calls, and man, I heard some scary, scary stuff those people were promising.

I also dated an instructor for Phoenix. I, as a dog trainer, knew more about learning theory than he did.

Posted by: Wednesday at July 21, 2010 11:21 AM

A sense of curiosity prompted me to contact these people and, like ZombieNurse, I was getting phone calls and emails on a constant basis for about a month before they stopped.
I've no doubt that their "degrees" are worthless and if, by reviewing this doc, you can prevent people from making a costly mistake, well then, ya did good , Mr. Rowles.

Posted by: Spender at July 21, 2010 11:27 AM

Wow- I had no idea a program at University of Phoenix cost that much. I assumed it was a hamster wheel for the cheap & lazy and the only benefit was you could spend a few grand and pretend you are doing something with your life. Why on Earth would you pay that much (or borrow that much) for an online degree?

I would love to see some statistics on what percentage of graduates end up employed in their chosen field, and what their earnings are 1 year, 3 years, and 5 years out of school. And I would hope that publication of those statistics would be enough to put an end to most of this, but it probably won't. Apparently people are too stupid to ask basic questions and just assume that college = good and deferred payment means no worries. There has got to be some kind of Catch-22 that if you are dumb enough to spend $30,000 on an online degree you are too stupid to benefit from higher education, and clearly unqualified for any job that requires critical thinking.

Posted by: Yossarian at July 21, 2010 11:28 AM

i both love and hate pajiba. LOVE: bringing to my attention interesting documentaries like this one and other netflix instant goodies. HATE: my queue is already a million miles long, stop it!

Posted by: Sinnh at July 21, 2010 11:28 AM

Here's another problem with the whole system: At the age of 32, I decided to go to college. I started at my county's community college (currently at $144.60/credit), which is a two-year school. After finishing up there, I transferred to William Paterson, the local state university, which supposedly has an excellent Communications program (currently $433.80/credit). So far, in ~10 classes, I feel I got a better education and I certainly had a better experience at the community college. I got more for my money there. The teachers were better, nicer, and more interested in the students, and the student body, in addition to being more diverse (particularly age-wise), actually wanted to be there.

It kind of sucks. Especially when it makes me want to quit.

Posted by: Anna von Beaverdouche at July 21, 2010 11:29 AM

Sorry, is this strictly about online schools? Nevermind then. I *may* have been feeling a little bitter recently.

Posted by: Anna von Beaverdouche at July 21, 2010 11:38 AM

This really hits home to me. I teach an online course at a university here in Chicago (most unis now offer classroom and online options). I can't tell you how many students assume due to U of P and it's ilk that taking an online class will be a breeze with a rubber stamp at the end of term. They become really upset with me when I require them to actually put some effort into getting a good grade. I can't tell you how many times a student has accused me of "ruining his/her grade point average" because I gave a lousy grade to a lousy paper. I've also had a student tell me she paid her fees and therefore is owed a good grade: she did zero work, no homework, no final paper, but she really believed this is how the system works.
I also can't tell you how much some people in the university keep pushing for us to "give a break" to students who are receiving financial aid so that the money keeps rolling in. Needless to say, the faculty and most staff steadfastly refuse to lower standards. But the pressure is there.

Posted by: PaddyDog at July 21, 2010 11:48 AM

No offense, PaddyDog, but I certainly hope you don't teach an English or Writing course, as you've fumbled at third grade grammar. The correct word in this context is "its" not "it's". Regardless, your frustration resonates with me.

Posted by: AlwaysSunnyinNJ at July 21, 2010 12:02 PM

Ok, woah, guys. Calm down. First, let's clarify a few things. There are plenty of online courses that are taken from reputable universities. Yes, it's very easy to assume that all online degrees come from places like University of Phoenix, but that's just not the case.

Unfortunately, this issue of time and ignorance comes into play. I use ignorance like it's supposed to be used, as in uninformed, not stupid. Many people don't know that there are many colleges that provide loads of online courses, so when they find they need a job that requires a degree, they try to find the quickest fit. Even if they are aware of the courses that are available to them (at community colleges, state schools, or local private institutions), they may not get accepted. Even online courses need to have caps on their class enrollment and it can cause many people to be turned away. People go to these "schools" because they feel they have no other option. And if they need a degree, it's all the same right?

The fact of the matter is that these schools sell the fact that these would-be students don't have to pay a dime upfront and can get all the loans their little hearts desire. The loans seem like a good investment at the time and they buy their degree for nothing down. Unfortunately, using the loans as a buffer, places like University of Phoenix can charge 31,000 a year (more than my private school education, by the way), because they students don't feel the brunt of the cost until the damage is done. Then when collections come and they're degree doesn't get them the high-paying career they promised, well... We get to pay.

It's a shame that many people feel forced into getting degrees like that, but the current expectations on the American adult are a little homogenized. I have a degree, my brother doesn't. My mom does, her brothers don't; my dad does, some of his brothers don't. And their parents certainly don't have degrees. Maybe because I was raised with the mentality that you can work hard and succeed I don't feel like a degree is always necessary, but I also don't face the scrutinies that people without degrees deal with. My brother is getting along just fine, but he likes what he's doing. He likes waiting tables and learning how to cook. Sadly, even though my job boils down to simple support work, he couldn't get a job here because he is without a degree.

Our society demands certain things of it's participants and it's a frustrating cycle. I just wish people were more informed as to how to make their own path work for them and not feel forced to take a short cut that ends up being more of a hindrance than help.

Posted by: Kayanne at July 21, 2010 12:03 PM

"Needless to say, the faculty and most staff steadfastly refuse to lower standards. But the pressure is there."

PaddyDog, I feel it IS needed to state this. Sadly, it looks like the growing trend is to blame the teachers for every shortcoming of our nation's education system. I have a few friends who are teachers now, and the sense of undeserved entitlement they deal with is insane. Parents and politicians alike seem to be lining up to blame teachers for bad grades.

While teachers demanding a certain standard or level of effort from students isn't anything new, it's becoming less and less appreciated.

Posted by: Markus at July 21, 2010 12:14 PM

It really isn't anything new, it's just easier to pay too much for an education that isn't going to pay off.

When I was in a position to hire computer programmers and sys admins, I eventually learned to just chuck the DeVry graduates into the "don't bother" bin. I'm sure there were a few of them that managed to learn something, but they had been sold a bill of goods, that after graduating they were ready to step right into a high-paying job. I felt sorry for them. Their expectations too often far exceeded their capabilities.

Posted by: Wednesday at July 21, 2010 12:24 PM

Kayanne,

Which is why the real focus needs to be on the easy availability of loans. You can't do a lot about ignorant people making bad decisions and you can't do a lot about private, for-profit businesses trying to maximize revenue (much as I hate the business model for most for-profit schools, the only way to shut them down is: don't buy what they are selling). The only way to really reform the system is to reign in the student loan programs and stop handing blank checks to people who will throw them away on worthless degree programs with no plan and no ability to pay them back.

I realize it's an unpopular sentiment to say that we need to make it harder for people to get money for college but it's the only way this exploitation can be stemmed. Right now it is ridiculously easy to borrow money for school and the only face-to-face consultation and advising you receive is from the financial aid department at the school (note: conflict of interest). And you can easily rack up enough loans in four years to buy a small house, debt that will follow you for half a lifetime and can reach beyond bankruptcy.

Well, if people are too ignorant to stop and think before signing off on borrowing more money than they make in a year then someone (the lender or underwriter) needs to step in and question if this is a good idea or not. Sit down with the potential student-borrower and make sure they have thought this process through. Make sure they understand what the monthly payment they will be responsible for is going to look like. Even if you get that $40K dream job, you might be worse off after a $700/month bill comes out of it; and what if you don't get that job? No guarantees in life (except the one you are about to sign guaranteeing repayment of principal and interest).


Posted by: Yossarian at July 21, 2010 12:30 PM

YO: All of the Frontlines stream for free on the Frontline website. College Inc. is definitely one of the best ones, IMO.

Posted by: the new transported man at July 21, 2010 12:30 PM

You're preaching to the choir, Yossarian, when you start talking about the fact that loans need to be reigned in. I agree fully. But you said anyone spending money on an online degree is "too stupid to benefit from higher education." There are reputable courses taken online that require a lot of work and energy (like PaddyDog mentioned). It's hard for me to speak one way or the other, since I was blessed not to need student loans, but I know there needs to be a little more responsibility on how these loans are handed out.

However, the lenders are in the business to make money and they clearly have no problem taking a gamble.

Posted by: Kayanne at July 21, 2010 12:38 PM

Ok, I didn't mean to imply that all online courses are without merit. A lot of reputable Universities offer online courses for the flexibility and convenience (and I assume the trendiness plays a part in some of their decision making, too). I'm not aware of any 100% online colleges with great reputations but I don't claim to be an expert.

I stand by my sentiment that if you are borrowing outrageous amounts of money to attend an online college without a clear understanding of the risks and likely outcomes, you aren't making a good decision and everyone (including you/ except the college) would be better off if you didn't do it.

Posted by: Yossarian at July 21, 2010 12:52 PM

Alwayssunny:

Apologies. I am usually meticulous when it comes' to punctuation (my error was one of punctuation not grammar by the way) but in my defense, I am working out of my kitchen with a project deadline looming and I have six construction workers, hammering nails in the next room, no back wall on my house, no air conditioning (no point when there's no back wall) in 90 degree heat, two dogs going crazy with the disruption and a husband who is hiking in Alaska instead of being here to help with the chaos.
But to answer you: no I do not teach English language classes.

Posted by: PaddyDog at July 21, 2010 12:53 PM

I had always wondered about the University of Phoenix. It certainly is the case that if something sounds too good to be true then it generally is. I think soundly investing in the quality of our public school educations is going to guarantee a more qualified and intelligent return than this place ever could. It's hard to talk about higher education reform when we still can't even manage to get it together with the K-12 system. Let's worry first about producing qualified candidates across the board and then we can figure out how to get them into college.

Posted by: katy at July 21, 2010 12:55 PM

These businesses prey upon the weak-minded & desperate, although obviously they concurrently provide legitimate education. Anybody who's considering a school needs to ask some basic questions: How much should this degree cost, on average?; How much DOES this degree cost?; Is this school a business or a real school?

School > Business. Schools need marketing, business strategy, & money, but if they exist to enhance shareholder profit, they are not schools, but for-profit educational institutions. Period! Know what you're buying, man.

Posted by: the new transported man at July 21, 2010 1:07 PM

Whoops, that's supposed to say school ">" business.

Posted by: the new transported man at July 21, 2010 1:09 PM

Posted by: AlwaysSunnyinNJ at July 21, 2010 12:02 PM

Seriously? You're going to be that guy? No one likes that guy. That guy's a dick. Congratulations on never ever having made a typographical error.

In any event. My cousin (not a particularly bright penny, but a generally nice kid who simply doesn't know any better) got suckered into this college. Their tactics were very similar to the ones that got him suckered into the Navy -- promises of grand futures that would be *so* easily attained. They prey on the mis- and uninformed, and it's goddamn tragic.

Posted by: The Other Agent Johnson at July 21, 2010 1:33 PM

Yossarian , groovy. I'm in total accord with your amended statement. Of course, I'm for better consumer education in pretty much all aspects of life.

Posted by: Kayanne at July 21, 2010 1:42 PM

If I may quibble a bit, this is what happens when people don't value education. A college education isn't just a piece of paper. It isn't for everyone, it isn't the only way to learn, it isn't a guarantee of any kind of success, but it isn't worthless.

But lots of people say it is, all the time. Esp. "worthless" degrees like those in history or English or anything that isn't law, medicine, engineering or finance-related. Basically any degree that doesn't = big dollar signs at the end of it, many people perceive as worthless. Because college is all about getting a job, you know. Not learning stuff.

So if you're somebody who thinks book learnin' is a waste of time and you think that anybody could do the job of an administrative assistant or some other kind of desk job (or you think that nurses are glorified waitresses), you're the kind of person who probably doesn't realize when you're paying a ton of money for a shitty-ass education. Learning new stuff is difficult. College is pretty difficult. It's difficult for a reason.

But Americans don't want to hear that something is difficult or takes time. And people who tell them those things are either ignored or mocked. "Idiocracy" looks like a documentary to me more and more with every passing year.

Posted by: Slash at July 21, 2010 1:46 PM

Ah the college degree...the new high school diploma. Hearing things like "America will lead the world in college degrees by 2020" really makes by inner republican want to scream. "College is not for everyone, folks" is a statement that is profoundly accurate and is also one that sandbagged my high school government teacher, who was awesome.

Posted by: grizzle at July 21, 2010 2:02 PM

Arrgh this makes me SO angry!! My fiance never graduated college and his parents forced him to finally get his degree in exchange for some free rent for us. So without doing any research, or you know, thinking about anything, they picked Uni of Phoenix. He made it through almost 3 classes before he said no one from this piece of shit school is helping me and I'm done.
Those 3 classes cost like 8k... !! What the hell is that? This place is such a scam b/c they'll charge you an arm and a leg and you can't walk away from student loans. I would love to know a way to not have to pay these assholes.

Posted by: smasherstein at July 21, 2010 2:13 PM

i hate grammer nazis .

Posted by: gilp at July 21, 2010 2:21 PM

Posted by: grizzle at July 21, 2010 2:02 PM
---
Word. We've gone from "Everyone ought to be able to get a college education" to "Everyone has to get a college education." When everyone has one, what are they worth?

The whole system is designed to force-feed 18-year-olds into making decisions they may not be ready to make (and their parents into spending money they may not have), because if you really aren't sure what you want to do and think it might be best to fuck around a few years until you know, just see how much financial aid is available to you then. The alternative: Change your major a few times so you have to spend an extra year or two in school = college cha-CHING! Not just on tuition but on the bogus fees and the textbook scams, which are another story.

Posted by: , at July 21, 2010 2:22 PM

"College is not for everyone, folks"

No joke, man. A group of my friends all attended the same school. At least one of those guys had no business being in college. He had no interest in learning anything. You can still graduate and get a good job even with that attitude, but he wasn't like my other friends that basically felt that way but were still able to put in the effort. Needles to say*, he didn't last more than one year. But he seems to be doing fine now with a job that doesn't require a degree. I just wish people (myself included) would put more thought into what they want to get out of college. But yeah, the college degree is the new high school diploma.

* - That phrase, "so post" (I shit you not), and "extra circular activates" (go back, read that again) were all found within a paper one of my friends wrote in his Junior year. Spellcheck at its best.

Posted by: pissant at July 21, 2010 2:23 PM

Posted by: smasherstein at July 21, 2010 2:13 PM
---
The way out?

www.IBRinfo.org

Posted by: , at July 21, 2010 2:24 PM

Unfortunately, being stuck with $8K in student loan debt from attending 3 classes at U of P is Mistake Tax. You get what you pay for! At least it's not $80K in defaults.

Posted by: the new transported man at July 21, 2010 2:25 PM

textbook scams

Texbook scams my ass. Calculus went through very significant changes between summer and fall of 2003! The new page numbers and exercises were totally worth another $150.

Posted by: pissant at July 21, 2010 2:29 PM

Thanks, I'll check that website out! Yeah, that's very true - I'm definitely thankful because it would've been a surprised $40k bill to finish his degree... then I'd probably just move out of the country.

Posted by: smasherstein at July 21, 2010 2:36 PM

The Silver lining/most horrifying thing about government financial aid is that, it is just about the only kind of debt that you can't get rid of through declaring bankruptcy. So when these poor bastards loose their home/shirt/dignity, they still owe that money. The cost of higher education is getting absurd even at quality universities/colleges. Throw in the fact that because there are now so many people walking around with college degrees (many of them useless ones like those we are discussing) the value of a bachelors degree and certainly an associates has been so diluted that to really propel your career you almost have to get a masters degree, and most people are looking at a bucketload of debt before they are even 30.

Posted by: Yankee Sodomite at July 21, 2010 2:39 PM

I'm confused. Define "for-profit" college.

Posted by: ERM at July 21, 2010 2:48 PM

People don't respect college as a place of higher learning any more. The best thing anyone ever told me my freshman year when I was debating between majors was this, "Your major does not dictate what you have a career in. Learn what you'd like to learn about, regardless of whether someone else deems it useless." It really helped to take a step back a minute and realize I wasn't there as a catapult for my career, I was there to learn.

Of course, when I graduated and the economy was shot to hell and I heard my peers say, "Well... It's kind of tough getting a job right now, so I'm going to go get my master's and let things cool off for a bit." I wanted to pull my hair out. If you want to get a master's to learn about something, great! But don't just do it because you're afraid of going off on your own. Of course, I had to hit the job market hard and wasn't really afforded the opportunity to just keep going to school, so maybe I was a smidge jealous.

ERM this explains. http://en.wikipedia.org/wiki/For-profit_school

Posted by: Kayanne at July 21, 2010 3:04 PM

I've changed my normal handle so I can be brutally honest.

I work in a field in which people really need master's degrees to go up. Even if they stay in the same spot for several years, they're sort of looked down on if they have not pursued and received their master's after that amount of time.

So you've got your tier 1, tier 2, and tier 3 schools in your state/region, right? Here's what happens: those bright enough to be accepted to the tier 1 schools get their master's degrees there. Those who cannot get accepted to tier 1 look at tier 2, tier 3 and then schools like U of P. They figure it's all the same, so why bother having to commute to classes in the evening? Why not just do everything on line, yay! And they let me borrow all the money? No money down? Awesome. They hardly look at the actual cost, what they'll be paying back. They just know if they're going to choose between some schlub school they have to actually GO to or doing something online, they'll take online, thankyouverymuch.

Then they finish. Now they are maybe $60-80K in debt. For a two year master's degree. Their pay goes up maybe $150 a month because of the degree (seriously). Of course the earlier in their career they do this, the more they make, but still. $60-80K IN DEBT. FOR AN EXTRA $150 A MONTH IN PAY. PEOPLE.

Also, another problem: let's say they want to use that freshly minted master's degree to move up rather than just be fairly impressive in their current position. Not gonna happen. You know why? The powers that be will see University of Phoenix on their application and will go "NOPE!" I've seen and heard it. I've heard the jokes about applicants who have U of P on there. They aren't hired/moved up. The end.

Master's from a tier 1 school? Absolutely. That's who they WANT. Tier 2 and tier 3 and you interview well and know your shit? Sure.

But U of P? Never. I've never seen someone move up with one of their graduate degrees. And now the person is paying back a shitload of money for the REST OF THEIR CAREERS.

I went to a tier 1 school. I finished $6,000 in debt. My repayment is $130 a month and my pay went up $150, so right now, financially speaking, it's not that great of a deal (ooooo, twenty dollars!). But I'll finish paying off that loan fairly quickly. And because it was a tier 1 school, I can move up easily (already have once). My peers who went the U of P route are SUNK. Seriously. They most likely will need to just default on the loan. And there you go.

Posted by: Noneya at July 21, 2010 3:46 PM

The only good thing I have ever heard about U of P is the nursing program. Not that it's good or anything, but NPR had an Education report about the waiting lists in California to get into the nursing programs at the state schools (apparently there are multi-year waiting lists all over the state, according to the program). Would-be nurses are able to get certified as nurses at for-profit institutions without having to worry about the lottery system of admission to the state schools, and since nurses are in such high demand, they can immediately get a job. I don't know anything about this other than what was in the program, but I thought I'd share. I had no idea nursing programs were so backlogged in California.

I know some friends who used U of P when they needed a math course for their teaching certification, and had waited too long to enroll at a regular college. They did not have good things to say, but a large part of me thinks that perhaps that would be the same regardless of where they had taken the course, with how much they hate math.

Posted by: Phaeolus at July 21, 2010 4:31 PM

One time when my family and I were going over the loans we were paying back for my undergrad degree (around $15,000, not nearly as much some people thank God), I joked that if it got too bad I could just kill myself and wouldn't have to worry about the money. Nelnet loans has a piece about death and suicide built in where if I die, my parents still have to pay the money!

Posted by: scorzi at July 21, 2010 4:46 PM

RE Tier 1, Tier 2, etc.: While I agree that college is too goddam expensive, people who go to Tier 1 schools (I assume this means places like Harvard, Stanford, Wharton, etc.) do not get just a piece of paper. And that's kind of the opinion of some people, that Harvard et al aren't worth the extra money because they're not better. But it isn't just the objective knowledge in a field that you get from Tier 1 schools. It's valuable experience and references. Professors who are (many of them) the top people in their field. I'm not going to say that you can't learn things from online courses, but I don't see how they can ever be the same qualitatively as a class.

Having said all that, I do think it's too bad that people who can't afford (or couldn't get into due to the relatively few spots available) Tier 1 schools are judged as less worthy than the Harvard grads. I doubt that they are significantly less intelligent. But I guess if I was an employer that could have my pick of applicants but I don't have a lot of time to do lengthy interviews, grabbing up all the Tier 1 grads would certainly simplify the hiring process.

Posted by: Slash at July 21, 2010 5:53 PM

Recent graduate here from UOP and I have to say, shame on you who judge. While you are on track about the exorbitant education fees, and I do agree with you in some respect, (education is expensive anywhere) I find it repugnant and abhorrent that many of you choose to judge and lump together graduates from certain online schools as bargain-basement illiterates. And how many of you who judge have degrees?

Like many women in the world, I was forced to flee a horrible marriage fraught with abuse and found myself in need of a job but could not procure a decent one without an education. So I worked two, sometimes three jobs while doing school online so that I could better myself while gaining back some semblance of a self-esteem in the meantime. Moreover, I live in an extremely remote area and UOP was exceptionally convenient for me. I graduated Magna Cum Laude from UOP and was granted a full scholarship to pursue my Master's Degree in Court Administration from Sacramento State. Not bad for one of the pre-supposed half-wits who attend online schools such as UOP.

UOP may not be Princeton or Harvard, but it gives many the opportunity for bettering themselves and their situation, whatever it may be. Many of those I had class with had lost their jobs and had families to support or worked full-time with families to support so they could give their children a better life while showing the importance of an education. And here you all are, pissing on someone's dream and goal to be the best they can be and educate themselves while doing so.

Also, you may think UOP akin to ACME University, but those who attend must meet the same requirements ALL universities demand like advanced mathematics such as statistics or advanced algebra.

Currently, I am a Court Administrator for a county in California and I do quite well, thank you. I was not hired immediately after graduation but that is to be expected the worst economy since the Great Depression. Yes, my bill is expensive, but unless one is blessed with a college fund or qualifies for grants, the money has to come from somewhere. I could never put a price on what my education has done for me. I am now a woman of independent, not-too-shabby means and I have UOP to thank for that.

So to all you who sit high atop your superior pedestals, please accept a much-deserved "Fuck you" from myself and all the "dregs" of humanity who aspire for something better and use UOP as a catalyst for it.

Posted by: Gistine at July 21, 2010 6:06 PM

I have such mixed feelings about my college education. I majored in a subject I loved (anthropology), my school's department was top-notch and I had so many life enhancing experiences during those four years. Then the recession happened, then graduation happened in May 2009, then not being able to find a job to save my life happened. And I have to look at my $17k bill and wonder if it was worth it.

I'm currently serving a year with AmeriCorps to pick up more skills, but damn, I hope there's a decently paying job at the end of this. One thing's for sure, I'm glad I didn't fall for the "ride out the recession in grad" school bullshit and rack up thousands more in debt. If the first piece of paper isn't helping, what good will another do?

Posted by: Dingles at July 21, 2010 6:21 PM

For your information, I worked HARD for every A I have earned at UOP. My friends who attended at the same time and did less work did not get A's and one of my teammates even failed a class. So do NOT put everyone in one group and say all of us that go there are lazy or stupid. Many students I have met have told me that they have to work harder at UOP than in their local community college. Also, I did get my Undergraduate and Graduate degrees there and my combined debt is only $67,000, not the outlandish amounts others have stated in this comment section or in the article. We also take final exams, do presentations, and write tons of papers, and do team assignments. Are they for profit? Yes! But, so what, they use the latest technology and they have experts that currently work in the field they are facilitating. Keyword, they facilitate, they are not teachers, they provide lectures, lead discussions, and educate you about what is really happening in business and not what is in an outdated textbook like a local college I attended had. Plus, our textbooks are electronic and are up to date. I am proud to be a University of Phoenix Alumni and all the haters out there should go try to accomplish getting a degree while working full time and raising a family!

Posted by: Cindy J at July 21, 2010 6:52 PM

Gistine: You're missing the point of the article. Nobody here is bashing the people that graduate from places like U of P; rather, they're criticizing the "universities" themselves that take advantage of students. University of Phoenix is well-known for its scam tactics-- overcharging for classes that are taught by teachers that know very little about their field, and misleading students about the likelihood of finding employment in their field.

Many state universities are beginning to offer online courses. No one is dismissing the usefulness of online courses in and of themselves.

Posted by: Sigmund at July 21, 2010 6:58 PM

To clarify my point, I'm not saying that everyone needs to go to grad school, but for many career fields, some of which you would never think are this way, a bachelors degree is simply no longer satisfactory. I know at the engineering firm where I work (when not moonlighting as an impoverished composer) of the people who have entered our graduate training program in the past 2 years, of the 30 or so folks I oversee, we only took on one graduate who didn't have a masters as a minimum.

Posted by: Yankee Sodomite at July 21, 2010 7:13 PM

Yeah, I think the point here is not necessarily to bash people who go to U of Phoenix, or rate colleges into tiers, or claim that nobody learns anything online. The point is that U of P and others like it, quite simply, are NOT institutions of higher learning. They, like everything else in this world, are about making money. Period. While there may be some quality people teaching there, and some people may benefit from attending classes, the U of P DOES NOT CARE if you learn or have a quality experience. Just that you pay. (Or that someone pays, like, oh, my tax dollars.)

There's been more and more attention on this overall phenomenon recently, it seems to me. (Which is good.) There was an article in the New York Times about a woman who I think went to NYU? And the loan officers just kept getting her more and more loans, and she could never possibly pay them back... Also, I saw something about these cooking schools that promise to make you a Cordon Bleu chef, but even after you pay them big bucks, you can still only get a job as a line cook or some shit. What a fucked up world.

This is why we hate.

For the record, I went to an Ivy League school, but I did not go on to become a doctor, lawyer, or an MBA, so I make relatively little money. Fortunately, through a combination of straight-up financial aid, my parents, and loans, I came out with a reasonably small amount of debt which is paid off.

I don't make top tier money for having gone to a top tier school, but damn if I don't know the difference between its and it's, and their/there/they're. Hallelujah amen.

Posted by: MM at July 21, 2010 7:26 PM

It's just run poorly for that amount of money. If my guy didn't understand something, he'd email the professor for help and get told "Go ask your group." Then he'd ask his group to help explain something and they'd say "It's not our problem, go ask the professor." He'd ask his counselor, for help and she said "Sorry, work it out with the professor." No one cared whether he learned anything and it seemed like they were all incompetent. They basically just said "Sorry to see you go, here's your bill. K bye!"

I'm happy for people that were able to get degrees and better jobs because of it, but we had a really horrible experience and I'd hate for someone else to waste money like we did.

Posted by: smasherstein at July 21, 2010 7:42 PM

Free third level education. Just putting it out there as an idea. Free.

Because as has been mentioned, university should be about learning, not about earning.

Posted by: captainfireypants at July 21, 2010 8:06 PM

But, so what, they use the latest technology and they have experts that currently work in the field they are facilitating. Keyword, they facilitate, they are not teachers, they provide lectures, lead discussions, and educate you about what is really happening in business and not what is in an outdated textbook like a local college I attended had. Plus, our textbooks are electronic and are up to date.

How exactly does this work? How are they on the bleeding-edge of business, yet still find time to facilitate classes as at least a part-time job? Surely *something* has to give.... Not everyone who can teach can do, and not everyone who can do can teach. And those that have both skill sets are going to be in high demand.

Electronic textbooks are not necessarily any more up-to-date than printed textbooks. It takes time to write, not to print, these days.

Cindy, I'm glad you feel like you're getting something out of your $67,000 education, I really am. Although I choke on that cost because it's a hell of a lot more than I have saved for my teenager's education, so she DAMN well better plan on going to a state university. But when I *personally hear* a for-profit recruiter try to figure out how to get a paroled narcotics felon into their pharmacy tech program? I see where the motive is, and it's not to get you into a career.

Posted by: Wednesday at July 21, 2010 8:09 PM

A good college education should be available to all. Other countries don't charge their citizens exorbitant amounts for degrees and we shouldn't either.

Posted by: clarity at July 21, 2010 8:12 PM

Institutions of higher learning have a relationship with its students that extends beyond the learning process. Part of the admittance process, especially for Tier 1 colleges, tries to ascertain a particular applicant's sensibilities and how she or he will use their talents, coupled with an education, to understand how she or he will fit into the world after they graduate. I believe this because I was accepted at a top-tier school but, statistically, I was near the bottom of my class, so they must have seen some talent in me. I wish they'd tell me what it was they saw.

The problem I see with colleges like U of P is that they reduce this relationship to:

'You give us money, we give you a diploma. If the piece of paper is worth something or not, that's your problem'

The best of cases are people like Cindy J and Gistine, who know what they need from their education and can take advantage of an accessible online program. Others, attracted by the easy tuition money and who don't know what they're getting into (some might not even know the effort an education requires), fail, or worse, end up with a worthless diploma.

Posted by: Big Softie at July 21, 2010 8:35 PM

I go to a University that cost less than the University of Phoenix. Wow, $31,000 a year. Boston College doesn't cost that much. I just want to add, each Colleges and Universities in the country have and offer online courses.

Posted by: madclawmannn at July 21, 2010 10:44 PM

Slash and others, no, I need to clarify. By tier 1, I meant in state. NOT Ivy League! No one around here goes to an Ivy League school. Well, maybe a rare one here or there who can actually move to an Ivy League school for a while and gets a fellowship or something. But that's so rare as to almost be unmentionable.

In my field there are certain state universities that are known to have the better, more rigorous graduate programs. Those are tier 1. Then there are other state schools that are easier to get into, not as thorough, not as rigorous, the professors are not as highly esteemed in their field, etc.

Everyone gets into U of P in my area of graduate studies. That's been my experience. I have yet to find someone who didn't get in. Then they take on those exorbitant loans. It's ridiculous.

And yeah, if you could hire someone with a master's from the university of ______________ versus Medicore State College versus U of P, you're gonna pick that first one unless they're just a weirdo who doesn't get along with people. Your absolute last choice is the U of P graduate because again, in my field, the difference in their knowledge and skills is just.....obvious. Really obvious. Why would you hire or promote that person?

Posted by: Noneya at July 21, 2010 11:11 PM

It's not only the loans that cause the problem, schools should be forced to report placement rates, average starting salaries broken down by degree, and the number of students who finish their degree after enrolling. It's a problem even with non-profit schools too, especially law school, if you believe the scam bloggers.

Posted by: j at July 21, 2010 11:30 PM

My cousin is enrolled at UoP, trying for a business degree. The really sad part: he nearly flunked out until I stepped in to help.

He is fairly average, and the assignments (at least the ones I helped him with) were quite simple. Unfortunately, my cousin is fairly computer illiterate and extremely lazy. I get the distinct feeling that he only signed on because he thought it would be easier than a face-to-face school. It breaks my heart really.

Me? I am around 80 grand in the red and I am still a couple of classes short of getting my B.S. While around here, my school is considered a big deal, I doubt many of you would even register it without mention of certain famous alumni. While I enjoyed some of the courses and people (especially my disability counselor), I still find that the education I was promised has yet to develop. And really, my interests don't really meld with those of the academic program.

My point? Yeah college isn't for everyone. You really have to consider if you even need it. And you definitely should not do it because you feel pressured to do so. If I had really considered my options in high school, instead of assuming college was right, I think things would have ended up a lot differently.

But I think the real message that should be stated isn't "College isn't for everyone" (still a good one though), but that "not everyone is a winner". Face it, the real source of the problem is this weird entitlement issue. Everyone thinks that because one or two people manage to find success one way, it means that anyone can do it. College, professional sports, Hollywood. For every gold medal, there are several empty necks. And that is okay. As it was said, if everyone won, then winning would lose all meaning. If people could be happy doing what they can do, instead of expecting to become the next Bill Gates, a lot of these issues and scams would evaporate.

I don't know. It is late, I am sleepy, and I just looked at my Sallie Mae bill. Fuck.

Posted by: Vermillion at July 22, 2010 12:46 AM

Vermillion makes an important point. Places like the University of Phoenix take advantage of naive students, preying on their assumption that everyone is entitled to a college degree.

One of the major points they constantly sell on television ads and fliers is that they will "work around your schedule" and make it "easy" to get your degree. Getting a college degree was never intended to be easy, and any school that claims otherwise is lying.

Posted by: Sigmund at July 22, 2010 3:01 AM

"And I have to look at my $17k bill and wonder if it was worth it."

You came out pretty unscathed and will have many years to pay that back. Some of your peers are graduating with five times that sum.

Posted by: samantha t at July 22, 2010 7:55 AM

Geez, PaddyDog, your day sounded like a complete disaster. I apologize for the surly, snippy, snarky comment regarding your grammar/punctuation/typo. I will think twice before I type. You see, proofreading is part of my job. I'm just the Nazi with the red pen. It is a curse. I am tortured by poor spelling, incorrect subject-verb agreement, egregious verb tense application. I've tried to fight it but it's everywhere. Looks like I picked on the wrong PaddyDog. So, forgive me. I am a true compulsive and to top it off, yesterday; I found out I was a dick.

I hope your day is infinitely better than yesterday.

Posted by: AlwaysSunnyinNJ at July 22, 2010 9:46 AM

RE "Slash and others, no, I need to clarify. By tier 1, I meant in state. NOT Ivy League! No one around here goes to an Ivy League school."

Duly noted, thanks.

It's nice that some people have had a good experience with U of P, but it sounds like they're the exception. And however righteously indignant Cindy J and Gistine are about criticism of U of P graduates, apparently, U of P graduates do not have a particularly great rep among employers. There must be a reason for that.

Posted by: Slash at July 22, 2010 11:13 AM

There seems to be two arguments going on in the comments section - (1) for-profit schools are diploma mills, and (2) people who attend for-profit schools are illiterate idiots (see Slash's comment at 7/22 11:13am, and Yossarian's comment at 7/21 11:28am). I take issue with the assumption that for-profit university graduates are lazy and/or ignorant, and while I don't disagree that for-profit institutions are diploma mills, many colleges and universities are guilty of grade inflation, calling into question the worth of any degree regardless of the institution.

I'm also a University of Phoenix graduate. I earn a salary that is in line with the industry average for my title, education level and years of experience. I started at the Pennsylvania State University, suffering at the time from undiagnosed clinical depression and a chemical imbalance resulting in uncontrollable panic attacks and acute agoraphobia. Needless to say, I did not succeed in my first go-around at college.

While certainly my medical issues played a considerable role in my lack of success, I had terrible guidance counselors who routinely were late for or took phone calls through our sessions; during one semester I was transferred to a different adviser three times. I had teaching assistants for large lecture classes who really didn't care about students. Many of the critiques lobbied at for-profit universities can also be said about large colleges and universities who use their introductory lecture classes as an opportunity to weed out unsuccessful students without regard to some of the underlying reasons for the lack of success.

I completed my degree through the University of Phoenix almost ten years after leaving Penn State (after counseling and the right medications helped get the depression and anxiety under control). Please excuse my immodesty when I say I'm an excellent and self-motivated student who would have learned anywhere and would have succeeded in any educational environment. I feel I got a decent education through my classes and my group discussion, and I am a successful marketing professional/ corporate events planner. The fact I could attend on line was helpful at the time, as I was still working on controlling my agoraphobia. Many of the things I learned in my classes are relevant to and are put to use in my daily activities. While I do wish for propriety's sake I had completed my degree elsewhere, I'm not ashamed of how I finished my degree.

I know many people who have graduated from many institutions whose educations are worthless because of what they did not put into or get out of the experience. I know many University of Pennsylvania graduates who received their "gentleman's C" and who have successful careers because of Daddy's connections and not due to talent or the value of their degree granting institution.

However, my success is not attributable to my college degree - a few minutes with me in an interview and you'll quickly recognize I am knowledgeable in my field. The degree only allows me to apply for jobs that require a BS or BA as a prerequisite for application; my years of experience, my references, and my personality get me jobs.

I would not recommend University of Phoenix to just any student, in part because of the stigma associated with graduating from such an institution. While I also acknowledge that Cindy J, Gistine, and myself are most likely exceptions to the University of Phoenix rule, I take exception to Yossarian's assertion that for-profit university students are "dumb enough to spend $30,000 on an online degree [therefore]... are too stupid to benefit from higher education, and clearly unqualified for any job that requires critical thinking."

At the same time, I urge caution when determining a person's level of aptitude or intellectual prowess based upon the college or university that granted them their degree. The prestige of the university is no guarantee that the holder of the diploma is equally prestigious...

Posted by: La Femme Nikita at July 22, 2010 12:25 PM

Well, it's been an interesting comment thread, especially with the addition of a few UoP grads. And I'll admit to being a bit chagrined at the tone in my comments above but I stand by the overall sentiment that a majority of students who borrow large sums of money to attend on-line, for-profit schools are making a terrible mistake.

First, lets strip away all the unnecessary side arguments about grade inflation and relative merits of a degree from a traditional college (to quote Matt Damon: something you coulda got for a dollah fifty in late charges at the public library"). Obviously going to any college leads to a variety of possible outcomes. My criticism is just as relevant for someone who borrows $50,000+ to go to a traditional college and has no idea what they are going to do afterward. (Even if you do have a goal, borrowing that much money for college is crazy. There are cheaper alternatives. Back to the entitlement issue: not everyone gets to live on campus and live the college life for four years.)

My point, crudely made, was that a University of Phoenix diploma is not worth $60,000 or $90,000 dollars. There is clearly a stigma associated with it that it is a "lesser degree" which must be overcome by graduates in the job market. It's not impossible but I would say it is more difficult. Perhaps it is comparable to Community College Degrees, but those only cost, what, $3,000/ year? It's hard enough to justify paying 10x that for prestigious schools but I find it almost impossible to make the argument for University of Phoenix. If it's just a piece of paper to meet a requirement and your in-person interview is what matters then why spend so much on one from UoP? Especially when the stigma it carries can prevent you from getting an interview in a competitive job market?

Look, I'm happy (and, as I said, chagrined) to hear from people who have gone on to be successful after UoP. I just think you are the exceptions, not the rule. My comments were directed more at the people who are sold a false bill of goods (College can be easy & convenient, you will be able to get a good job, don't worry about the money.) I think they should be required to disclose completion rates, job placement rates, and average salaries of graduates to all applicants. Furthermore, I think the implications of those statistics should be addressed in financial aid loan counseling sessions (with an impartial adviser) before people are allowed to borrow tens of thousands of dollars. For every successful Pajiba-posting Phoenix alum how many people are there that flunked out or, worse yet, stuck around to finish the program and are now unemployable with monthly student loan payments that rival their rent and dwarf their car loans?

It's not just University of Phoenix, but it is especially University of Phoenix, who prey on people with less options and less advantages, who promote false hope and expectations, who encourage reckless and irresponsible borrowing, and who largely do not care about the outcomes of students as long as they get paid.

And since the school doesn't look out for you and lenders won't look out for you it's up the individual. Those who make bad decisions without considering the consequences are the ones I wouldn't trust working with or for me.

Posted by: Yossarian at July 22, 2010 1:12 PM

Yossarian, thanks. I agreed with your greater points, just took exception to some of your specific comments about for-profit university students.

I agree with your most recent post (7/22 at 1:12pm). I wish I could re-do my degree, for the reason you put forth, in that there are less expensive and more highly regarded options (even on line) that provide the same result of an undergraduate degree with the additional benefits of prestige, a (hopefully) better education, and (hopefully) better guidance. I was not as savvy in my early 20's, and I wish I knew then what I know now; I would choose a more reputable institution. I wanted a degree so I could apply for better jobs, and took the first option I found because it was so easy to get started. at the end of the day though, I did learn quite a bit, not the least of which was a mastery of
the Microsoft Office Suite and improved abilities with respect to online search and research.

Even so, as we both said, I will trust many of the reports and negative feedback from a good portion of for-profit university students; I do think my success (and that of the other UoPhx Alumnae in this thread) as a student and Alumnae of UoPhx is the exception and unfortunately not the rule... Oh, and I've been diligently paying my loans, and am happy to also not be one of those statistics that stick the taxpayer with the result of my questionable decision, so there's that (grin).

However, and to reinforce the general tone of the comments, it's not just UoPhx (although yes, it is one of the more egregious negative examples), it is the idea that everyone must go to college... It was said upthread, and deserves restating - college is not for everyone, and should not necessarily be a prerequisite for certain professions, because the result is as you state - "institutions that prey on people with less options and less advantages, who promote false hope and expectations, who encourage reckless and irresponsible borrowing, and who largely do not care about the outcomes of students as long as they get paid."

Posted by: La Femme Nikita at July 22, 2010 2:25 PM

Honestly what bothers me most are the promises that these schools make. I had a young lady start at my company who was outraged that she wasn’t making 100k a year after completing a 6 month course. I just stared at her. Our higher ups barely made that and to expect that type of salary at 22 after taking these classes is ludicrous. But that is what she was promised. I always laugh at those commercials that say "a college graduate can earn over 100k more in their lifetime than someone with a high school diploma only". So a. they can potentially earn more and b. its 100k in their lifetime. If you work for 40 years that would be an extra 2500 a year or just over 200 a month, is that worth the 50k debt or more that they take on? If it sounds too good to be true, it usually is!

Posted by: Songkla at July 22, 2010 2:29 PM

Just to emphasize the "not everyone needs to go to college to be successful" argument, my husband does not have a degree.

In fact, he:

dropped out of high school at 17 and entered the Army.

Was in the Army for 12 years.

Received his GED while in the Army. Then, when he found out that wasn't exactly like a high school diploma (but an equivalency, thus the name), got mad and went to high school at night while still in the Army to get his actual high school diploma.

Got out of the Army and went into sales. It's a highly technical sales job, with a steep steep learning curve.

He's now making $80K in an area with a fairly low cost of living. And he's 41. That's not commission, either, that's his salary. Commission (which he almost always makes) just adds to that. It's not a fly-by-night telemarketing sales thing, either, it's old-school type stuff (think Dunder Mifflin but with a different, much more technical product than paper).

I'm very proud of him. The man is absolutely brilliant, can grasp anything in a flash, but school never really was a good fit for his personality or learning style. When he wanted to learn more about physics (it involves his job--he didn't HAVE to understand physics, but he knew it would help), he bought a textbook and read it and worked the exercises. The entire thing. For fun.

Anyway, I'm like 20 times more educated than he is if we're talking about formal education. But he makes more than I do and always will. And to think, when I told my mother I was going to marry him (he was just a lowly E-4 in the Army at the time), she SOBBED, thinking I'd be supporting him for the rest of my life.

Ha. Marry for love, kids. Marry for love. Oh and college isn't everything, kids. College isn't everything.

Posted by: Anonymous at July 22, 2010 5:39 PM

There are two schools of thought about higher education (alright, probably more, but for this comment there are two, ok?):

1. learning for the sake of learning is important

2. a degree is like the key to a door.

I believe in both. If you want to go into a career field that requires a degree, well obviously you need to get the key to that door. Otherwise you'll never open it. But learning for the sake of learning is an important, classic part of education and one I valued, as well.

Mr. Snuggie wanted me get a PhD in my field. I will not. The reasons are simple:

1. I don't care about the stuff behind that particular door.

2. The cost of the degree would not be returned in earnings in what is left of my career and in my particular career field.

I can do the research and study on my own, so the learning part is there for the taking.

Posted by: Snuggiepants at July 22, 2010 5:45 PM

I just watched this on netflix. The comments on the intensity of the recruiting for the for-profit universities is true. While in high school a representative for a small for-profit in Missouri came to speak to my class. The class was a glorified study hall and my teacher just had all her friends come in to lecture, she had actually graduated from the same university. Even though she was speaking to a class made up mostly of seniors who had already committed to a college she still hyped the school, and basically forced the entire class to fill out cards with their contact information. My friend who had made the mistake of putting her real contact information on the card got calls, emails, and letters for the next 6 months. They didn't give up despite the fact that she told them several times that she was already enrolled at a different school for the next year.

Posted by: elisenavidad at July 22, 2010 9:31 PM

So you want to know about UOP huh…and why anyone would spend that sort of money for an Online degree? Well, the answer is simple, they have no other choice. Most UOP students could not make it at a traditional college.

How do I know…because I taught part-time for UOP for almost 4 years. I say teaching, but that’s not really accurate. At UOP, the faculty are referred to “facilitators”. If you look up the definition of that word, you’ll find that it means someone who enables a process to happen. Faculty at UOP aren’t anybody anything…they just sort of herd the student-cats forward for 5 or 6 weeks until the end of the “course”.

UOP offers a service. It is a service for people who could not get into a regular college or who got into a regular college but for whatever reason could not succeed or were unable to finish. Now, that’s not a stab at anyone who had to drop out of college. I quit school for a year when my father died to help run the family business until my mother sold it. But the reality is for most people a degree is mandatory if you want to run your life and not let other people run it.

The average UOP student is dramatically undereducated. They are not required to submit SAT scores prior to enrollment so there is no vetting process. Their reasoning skills are among the lowest I’ve ever seen (and I’ve got a doctorate in education and have been teaching for 23 years). Students at UOP simply cannot write. And if you’re a facilitator who actually grades student efforts…you are hounded and harassed until you simply quit.

The average UOP student is in a pretty dead-end job and they see a degree as their one shot at breaking out. But, like most things in their life…they’re lazy. They don’t research the other opportunities for earning a degree. This whole “go to class anytime” appeals to their lazy-streak so they call UOP. They’re told that they’ll need a student loan to get thru school but it is easy to get. Did you know that UOP was caught enrolling homeless people as students? It’s true…they would go to the homeless shelters and tell street people how they could use the computer at the public library to do their schoolwork. But, how did the homeless people pay for their UOP education…student loans!

When a person applies for a student loan, it is ultimately the government that is on the hook to repay the money…did you know that. The federal government guarantees that the lending institution will get their money back with interest. UOP gets their money up front. It is the only school in the country that has more “financial aid” counselors than “academic” counselors”. The objective of “financial aid” is to push and push, and push students to cough-up as much money as possible before they just walk away…then, the student defaults on the loan and the bank goes to the government for its money.

And the really clever thing…it is not the student’s money, it is about taxpayer money. Let me say that again; UOP isn’t about education at all. It is about generating as much revenue (in the form of student loan money) as quickly as possible. UOP collects money in amounts and at a level that nobody in education ever dreamed of until the mid-80’s. And they will continue to collect it until Congress gets wise and stops this gravy train of taxpayer-funded student loan program.

Look at this math. UOP has around 200,000 students and the classes cost $1,800 each. The faculty teaching the course get anywhere from $950 - $1300 for the entire class and the average UOP class has 15 students. So each time UOP fires-up a class, their gross is roughly $25,000. Reports vary, but I’ve seen figures indicating at any given time, UOP has in the neighborhood of 500 classes starting each week. If these reports are correct, 500 X 25,000 = $12,500,000 a week gross to UOP. Somebody call Harvard and ask them if they have $12,500,000 coming in a week!

But it gets even better. About 95% of students who attend UOP are on student loans. To get a 4-year degree requires roughly 120 credit hours of schooling or 40 classes. That math reads 40 X 1800 = $72,000 for the cost of a 4-year degree at UOP. And let say that just half of the 200,000 people actually do their entire 4 year degree program at UOP; that 100,000 X 72,000 = $72 million, every four years.

See, if the student finishes and pays back their loan…great. But most don’t do that. And if the student defaults on the money they got from ABC bank, the taxpayers fit the bill. UOP doesn’t take a hit because they got their money up front when the students enroll in a class. You as a taxpayer take the hit.

And what happens to the students…a good number default and most never finish their degree. And if they do finish and the degree, what is it worth? Have you ever met anyone in a major position of trust and responsibility who graduated from UOP?

And what does UOP do with the money…well a few years ago, they paid $68 million for the right to name a new stadium out in Phoenix. It will be called University of Phoenix stadium for 10 years. Funny story, UOP had to threaten legal action against some TV and radio personalities because people kept calling it Cardinals stadium (a UOP employee told me that).

Anyone who enrolls in the University of Phoenix is a fool and an idiot. There are so many traditional schools that offer Online degrees, call one of them, take the time to learn about those programs. But never get involved in a “for-profit” institution of higher learning.

Posted by: Teacher's Teacher at July 23, 2010 12:41 PM

After I spent two years doing the nursing pre-reqs at a community college and scraped by with a 3.4 while working two jobs, I failed to get accepted to the nursing program due to my gpa. Not once, not twice, but three fucking times. At least a dozen of my classmates, sharing my frustrations, moved on to for-profit education (which should NOT EXIST for nursing but does, in spades) and frequently tried to lure me over, some even mocking me for working on my application for the fourth time while they were already entering their second semester. Nursing is competitive, to say the least.

Waiting so long, after working so hard, just to START the program to get your fucking associate's degree, was a complete and total bitch. But I am so, so, SO glad I stuck with my little cc and waited until I finally got accepted. After I started working in the hospital, I saw the end result of all those classmates who jumped at the first program that would accept them; their miseducation led to the creation of extremely shitty nurses. The for-profit schools that offer nursing programs in this area have about a 60% passing rate with the NCLEX, compared to my own cc's 98%. I know students who gave up a semester or two in and are now paying back three times what my entire education cost me. My own nursing unit has hired three for-profit graduates in the last year since I've been there. They passed their program, they passed their NCLEX, but once they're actually employed as RNs, there's no mistaking that something is wrong. Two of these nurses were already let go, and the third and last one was put on probation two weeks ago, even though my unit is currently understaffed. They're just not cutting it.

It's tragic, because even though their programs weren't traditional, they still put in a hell of a lot of work. Although an RN requires only an associates degree (MANY, if not most within the next few years, will get their BSN while employed) it sure as hell doesn't mean only two years of schooling; there are four solid semesters of nursing following, at minimum, three solid semesters of pre-reqs that need to be taken before even starting the program. That's nearly four years of classwork, tests, clinicals, and labwork, all to graduate, stress yourself sick over the state boards, and then fail miserably at your job because you've been ill-prepared for it and swindled to the tune of $100k.

I could rant about this forever. I have absolutely nothing against online education, and think it's fantastic that more schools are offering more options for adult, working students to pursue studies. But I can't see any good in a school that you buy your way into and pay six times the tuition to receive sub par instruction. Ugh.

Posted by: MB at July 23, 2010 3:51 PM

Since traditional schools are non-profit, they don't have as much money to spend on advertisement, unfortunately. When people are looking for a more convenient way to earn a degree, they think schools like UoP and Devry are their only options. There are hundreds of community colleges and universities around the country that offer degree programs completely online. Traditional schools even offer BSN programs online for RN's. It makes absolutely no sense to spend so much money on a for-profit school when you can spend less at a more reputable school. Texas has a website that lists all of the non-profit schools in the state which offer online programs. There is also another site that lists hundreds of traditional schools in the southern region which offer degree programs online. The only people who have to go to UoP, Kaplan, Devry, etc; are people who can't get into any traditional school. If you can't get accepted to a community college, then college is not for you.

I attended Axia College of UoP when I was 19 and dumb, but this was years ago. I let the telemarketers talk me into signing up with their school. Now that it's 2010, people have a lot more options when it comes to distance education. I attended UoP for about a year and a half. Their math courses were literally on the middle school level. In fact, my sister was in middle school at the time and laughed at my assignments. It bothered me that I wasn't learning anything new, and since I didn't just want a piece of paper, I opted to transfer to a community college. I even complained to UoP that their courses were not on the post-secondary level and they told me that their courses ARE at the community college level. So why am I paying over $300 per credit for an associates degree when I can pay $50 per credit at a community college? I found out about Central Texas College which caters to the military all over the world, but anyone can attend. As a Texas resident, I only paid $51 per credit and their credits transfer easily to any Texas University. UoP didn't even ask for a high school transcript or a GED transcript. Just think.....taxpayers are paying for high school drop-outs and developmentally disabled people to go to UoP. Even though UoP is fairly easy, these people will most likely fail or drop-out and default on their loans. I believe the government is now requiring for-profit schools to show records of how many of their students are getting employment in their fields of study and how much they are getting paid. If their records are unacceptable, they will be disqualified from receiving Title IV funding. That's one step in the right direction.

Posted by: Tammy at August 1, 2010 1:39 AM

I forgot to add that the only thing difficult and time consuming about UoP was writing a few thousand words on some irrelevant bull. I was never really tested on my knowledge of a subject. Reading the textbooks didn't teach me anything because the quality of them was so poor. Here is how you get an A at UoP:

1. Correctly use APA formatting.

2. Get close to the word requirements.

3. Mostly use proper spelling and grammar.

Microsoft Word will catch most of the spelling and grammar mistakes, so all you really have to worry about is knowing APA formatting and writing enough bs to meet the word requirements. The assignments were something like this, "Write a 2,500 word memo to your employees on how technology can be used to communicate in the workplace." At CTC (a community college in Texas), I had to take proctored exams, so there was no cheating on those.

Posted by: Tammy at August 1, 2010 1:54 AM

It is interesting to hear all this.

Posted by: indecisive at August 1, 2010 10:52 AM

Never forget that UoP is for profit...not for students. I have worked there in enrollment and as a facilliator. The sales environment is brutal. Like the movie Glenn Gary Glen Ross, "leads are for closers". New leads are funneled to the hardest closers who will say anything to vulnerable, uneducated people to get them to enroll. The sales people who have ethics and really care about people are squeezed out by not getting enough leads to reach sales the goals. EC's (enrollment counselors) are taught to control the conversation and put people on a "conveyer belt" that takes them from inquiry to enrollment as effeciently and reliably as possible. EC's are not counselors, they are hard core sales people. They are supposed to ask you about yourself, not because they give a shit, but because they can then use that information to manipulate you. They are taught to "dig at least three layers deep" for motivation. (Find the pain). Watch them bring it up to you again when you show signs of wavering, and not buying.

The figures used in other posts are off. The AA degree generally costs $20K and the BS an additional #30K, for a total of $50K, not $30K per year.

It is not a very good education. You are not taught except by the work you do yourself. So, those that put in a lot of effort do learn something, but not from the facilliators. I have a BS and MS from traditional schools, and took some classes at UoP, so I can make a valid comparison. You do have to do a LOT of work, because you are basically teaching yourself. Facillators grade papers and moderate conversation. In most classes there are one or two exceptional students who probably are educating themselves very well, and would likely sing praises of this method. The majority in the class are not college material. You have to be on learning teams with them. The couple of smart/hardworking students end up doing most of the work.
There are figures on graduation rates on the phoenix.edu website, and they are dismal. 70% do NOT graduate....they just end up with debt they cannot afford. (keep in mind that every class I took had other employees in it. I imagine the rate of graduation is much higher for employees because their tuition is free. So the real graduation rate of paying students is no doubt much lower).
Now here is something even uglier. The university holds onto student aid money long enought to see if a student drops or fails a class. They do this so they can then return it to the lender in that case. Then the student owes that money to the university. A couple thousand dollars that needs to be paid in 60 days or they go to collections. If they owed it to the student loan lender, they could get deferments or income sensitive repayment plans. MOST, by far, are very low income students who cannot pay this, and it ruins them credit wise. The reason it's done this way is that the university can lose it's federal aid funding if default rates get too high. So instead of having the student default on paying this to the lender, the school take on the debt. Better to lose some thousands here and there rather than all the billions they get from federal aid. And the poor student gets ruined in the process. Too bad. It's a corrupt, greedy, dysfunctional system that puts profits so far above people. Even what might normally be half way decent people who work there get sucked into it because if you play by their rules, you can make a lot of money. It's a nasty, ugly environment.

Posted by: Christina at August 8, 2010 8:13 AM

Hey guys I go to U of P and it's not as easy as you all think. I went to community college first, which was a breeze (in Lansing Mi) and when I enrolled in U of P I was slammed by how many papers I had to write. Sure, there are lax instructors, but there are lax instructors at regular colleges also. I didn't pay 31,000 a year, I paid 15,000 for a standard school year. Some U of P'ers pay that much because they take as many classes as they can, which means you pay more because you get done faster. I took me two years to earn my bachelors and I owe 31G almost exactly and I didn't have to take time off work, or pay for parking or books. I ended up saving money when I compare it to my state colleges. Since I got federal loans I only pay what I can afford back, after 25 years all is forgiven, and I have a four year degree. This college isn't for teenagers who are just starting out in the world, it is for adults already in their fields who hit corporate ceilings because they don't have a peice of paper that says bach on it. Yeah this college charges more than most, but they also do a lot of the paperwork for you and make sure you are going to class, that class is paid for and basically make it so you don't have to deal with all the stupid college stuff you would have to at a regular college. You pay for convience, which in my case was totally worth it.

Posted by: Lorien Larsen at October 9, 2010 9:48 PM

Hi everyone,
Here is a U of P success story for you. The Associate Vice President Academic at Thompson Rivers University in BC Canada is a graduate of a doctoral program from the University of Phoenix. He is an amazying mentor to graduate students and undergraduate students. While taking the program he was the Dean of Science. After obtaining his doctorate he got the promotion. Check out the university website in BC if you don't believe me. People are getting hired and promoted with U of P degrees for a reason. The degrees are real, credible, and do help advance one's career.

Posted by: River Shae at November 14, 2010 3:26 AM