Heads Up MoviePass Cancelers: You May Have Been Uncanceled

By Dustin Rowles | Industry | August 14, 2018 |

If you’ve recently canceled your subscription to MoviePass — because of surge pricing, because you had to take a picture of your ticket stub, because they threatened to up their price, because you can never see the movie you want to see, or because Slenderman is the only movie available — you may need to check your email, because it’s possible that MoviePass has resubscribed you.

See, what happened was this: MoviePass begins a “new” subscription plan this week, and that plan allows subscribers to see any movie they want — up to three movies — for $9.99 a month (as opposed to the old plan, which allowed subscribers to see as many movies as they wanted, except that most weren’t available). So, if you opted out because you couldn’t see The Meg and were finally done with it, you may have received an email that looks like this:

Heads up to anyone who canceled MoviePass.

SURPRISE: You didn’t cancel MoviePass, and now you’re automatically enrolled in the “new” plan. 🎉 @MoviePass is that even legal?? Y’all shady af now. pic.twitter.com/kPMETe8xdw
— Courtney Guth (@Courtney_Guth) August 13, 2018

The operative language there is: “Please note: if you had previously requested cancellation prior to opting-in, your opt-in to the new plan will take priority and your account will not be canceled.”

I cancelled moviepass a few weeks ago and i just got an email saying moviepass decided to uncancel my cancellation because of their new price structure.

You can't just fucking do this Moviepass.
— Dr. Ryan (@dr_ryan) August 14, 2018

THAT’S NOT HOW SUBSCRIPTION PLANS WORK!

They weren’t the only person to receive that email; I mean, there were enough people in their situation that a form email was created to deal with it. But, look: You can’t put people back in a plan after they’ve canceled, especially when that plan is not actually as good as the plan that was previously canceled. This is madness.

Anyway, users who canceled but were re-enrolled are now having difficulty canceling AGAIN.

I finally canceled my @Moviepass subscription yesterday and today I got this email. Then I tried to quit AGAIN, and it wouldn’t let me. What kind of Twilight Zone shit is this pic.twitter.com/1lv1OG2we3
— Chase Mitchell (@ChaseMit) August 13, 2018

Just pack it in, MoviePass. It’s like being down 42 to nothing with 30 seconds left on the clock and committing flagrant fouls against the other team while they’re taking a knee to run down the clock. It’s done. It’s over. LET IT GO, MOVIEPASS.

Conversely, all the remaining MoviePass subscribers — the original subscribers and those who have been resubscribed — should all go see Crazy Rich Asians this weekend (starting tomorrow, actually), help the film earn $50 million and drive MoviePass out of business once and for all.

via Uproxx, Business Insider

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