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Crazy-Rich-Asians-Movie-Review.jpg

Heads Up MoviePass Cancelers: You May Have Been Uncanceled

By Dustin Rowles | Industry | August 14, 2018 |

By Dustin Rowles | Industry | August 14, 2018 |


Crazy-Rich-Asians-Movie-Review.jpg

If you’ve recently canceled your subscription to MoviePass — because of surge pricing, because you had to take a picture of your ticket stub, because they threatened to up their price, because you can never see the movie you want to see, or because Slenderman is the only movie available — you may need to check your email, because it’s possible that MoviePass has resubscribed you.

See, what happened was this: MoviePass begins a “new” subscription plan this week, and that plan allows subscribers to see any movie they want — up to three movies — for $9.99 a month (as opposed to the old plan, which allowed subscribers to see as many movies as they wanted, except that most weren’t available). So, if you opted out because you couldn’t see The Meg and were finally done with it, you may have received an email that looks like this:

The operative language there is: “Please note: if you had previously requested cancellation prior to opting-in, your opt-in to the new plan will take priority and your account will not be canceled.”

THAT’S NOT HOW SUBSCRIPTION PLANS WORK!

They weren’t the only person to receive that email; I mean, there were enough people in their situation that a form email was created to deal with it. But, look: You can’t put people back in a plan after they’ve canceled, especially when that plan is not actually as good as the plan that was previously canceled. This is madness.

Anyway, users who canceled but were re-enrolled are now having difficulty canceling AGAIN.

Just pack it in, MoviePass. It’s like being down 42 to nothing with 30 seconds left on the clock and committing flagrant fouls against the other team while they’re taking a knee to run down the clock. It’s done. It’s over. LET IT GO, MOVIEPASS.

Conversely, all the remaining MoviePass subscribers — the original subscribers and those who have been resubscribed — should all go see Crazy Rich Asians this weekend (starting tomorrow, actually), help the film earn $50 million and drive MoviePass out of business once and for all.

via Uproxx, Business Insider



Dustin is the founder and co-owner of Pajiba. You may email him here or follow him on Twitter.



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