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The One About the Woman at the DVD Rental Store

By Michael Murray | Posted Under Miscellaneous | Comments (57)



larry-crowne (1).jpg

I despise the video rental place that I’ve been frequenting.

I should preface this by saying that in the part of Toronto where I live, businesses treat dogs like royalty. This is a marketing ploy, of course, and once your pet has been given a treat at some place, say the video store I despise, it will be forever embedded in the dog brain and they will always drag you back whenever you walk by. Having thus fallen into their trap you’ll feel an obligation to spend a little bit of cash.

famous+dachshund.jpgAnyhow, in spite of my hatred of this pretentious and manipulative video store, I’ve been going there for ages, almost always dragged in by our (very powerful!) Miniature Dachshund. One day I returned a film to the humorless Ghost-World Witch who was working the cash. She always wears her hair in pigtails, sports a different Metal Band t-shirt each day and frowns through severe librarian glasses. She’s chunky, too, unappealingly chunky. And pale. God also gave her thin lips and dead eyes, hair that looks like it gets washed once a week— out of necessity rather than love— and she emits the pervy vibe of somebody who likes to be suspended from the ceiling when she has sex with her bear-suited nerd.

You can just tell these things.

Crisply, she took the movie from me and looked at it.

“Larry Crowne?” she snorted.

“I just wanted to watch something that didn’t ask too much of me.”

She looked at me again, appraising, and then texted something to somebody.

This drove me crazy. I was certain that the text was about me, but didn’t want to appear self-centered, so I just steamed. Heidi, my dog, was begging for the treat she’d been conditioned to receive, her tail thumping on the floor.

I sighed heavily, ” Can I get a treat for my dog, please?”

“No, we can’t give treats out to everybody. You only get one if you rent a movie and you’re just returning one.”

I looked at her, and then pretended to send a text message to somebody.

She didn’t seem to notice.

“Surely you’re not serious. Look at my dog, how can you not give her a treat? Don’t be cruel,” I said.

“Sorry.”

I looked at her.

“Seriously?”

“I have to help the next person,” she said, “could you step aside, please?”

“You’re mean.”

larry-crowne.jpg“I just don’t think that the world revolves around me and my stupid dog.”

“I sponsor a child in Africa! You don’t know the good I do!” I hissed.

“Yes, I’m sure you’re a very good man, Larry Crowne.”

I have hated her ever since.

And it’s a deep hate, the sort of hate that actually pulls me toward her rather than drives me away, and I’ve kept going back to the place hoping for some sort of triumphant resolution. I wanted her to do something to provoke me so that I might say something utterly devastating and ruin her life. But she never gave me the chance, either avoiding me completely or maintaining a bitchy, professional distance that was impossible to breach. This just twisted me into knots. It seemed ungracious, like bad manners, somehow. Utterly frustrated and defeated, one day I just complimented her.

“You look very pretty today. That Children of Bodom t-shirt looks good on you.”

ts_cob_fistdea.jpg“I’m not here for you to ogle, prick,” and then she raged off and had another clerk serve me.

This guy, in the hushed voice of censure said, “Smooth move, Romeo.”

They thought I liked her.

I was speechless and disgusted and didn’t return to the place for months.

My first foray back was shortly after New Year’s, and having joined a health club and made a few resolutions, I was feeling expansive and full of good cheer. You know, let bygones be bygones and such. As I walked toward the counter, ready to apologize to the Ghost-World Witch for all the misunderstandings, I overheard a bearded man who looked like a folk singer from the 1950’s, speaking to his wife as he flipped through the stacks of DVD’s.

” We could rent the five hour director’s cut version of Das Boot!”

His wife, who was swaddled in so much clothing as to look like she belonged to some sort of mystery religion that didn’t much like women, nodded weakly. She was defeated and had been for years. It was clear.

“Are you serious?” I said to the man, “A five hour version of Das Boot?”

The man looked terribly offended and started to sputter on about what a great movie it was and how I should mind my own business, and just as I was starting to apologize to him, the Ghost World Witch came flying out from behind the counter. Waving her meaty arms about, she shouted, “That’s it, you’ve harassed me and now you’re harassing our customers, you’re banned, get out! Get the fuck out!!”

I was not in a good spot here. I was about to try to justify myself to everybody involved but could see that I was in an utterly hopeless position, with the only possible “victory” I could score being the slim possibility that I might be allowed to continue to spend money at a store I despised. Getting banned from a video store didn’t seem so bad. Hell, I was physically thrown-out of a bowling alley last year, and so I shouted, at nobody in particular, “Once a white supremacist, always a white supremacist!” and then stormed out.

Netflix, here I come.









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Comments

You got banned from Black Dog? I'm actually kind of impressed.

Posted by: Sevenhourday at January 13, 2012 1:10 PM

So it's ok for you to sass people about Das Boot, but not for her to sass you about Larry Crowne? And you make insulting assumptions about her sex life, but then get angry when she thinks you might be kind of a perv? I'm with her.

Posted by: sprophet at January 13, 2012 1:19 PM

Funny, but I think it's a requirement for all indie video stores anywhere along Queen Street in Toronto to treat at least 30% of their customers like dogshit. I don't know what it is about these bitter register jockeys that make Dante and Randal look like Employee of Month material, but one would think that in such a crappy economy the owners would be far more aware of folks like this bringing their business down.

If it makes you feel any better, Black Dog Video is now out of business. Ghost World Witch is now free to irritate the colons of customers elsewhere.

Posted by: bleujayone at January 13, 2012 1:32 PM

I don't know what it is about these bitter register jockeys that make Dante and Randal look like Employee of Month material...

Umm, I think I figured out what it is.

Posted by: admin at January 13, 2012 1:43 PM

You, sir, are my hero.

This is how I wish my life played out from time to time, as I'm pretty sure I know all the people you described.

Posted by: =DocDoom1= at January 13, 2012 1:47 PM

Murph listen you’re a Pajiba movie critic, not some goddamn third year college student reviewing movies for the student newspaper. A dvde rental store, dude you deserve a kick in the nuts for going into a place like that anyway. So whatever that broad did to you, you deserved it. You’re in the big leagues now , so act like it. The only dvd rental stores you should be frequenting are the ones with privacy booths. Rowles, do you even have a person employed by you that does background checks on these guys that you hire? I mean really, where do you find these fucking guys?

Posted by: Pookie at January 13, 2012 1:49 PM

admin-

If the holey, second-hand-painted Doc Martin fits...

Posted by: bleujayone at January 13, 2012 1:56 PM

Hey, Das Boot is a good movie.

The 5-hour-version should only be watched in small doses, though.

Posted by: FabMax at January 13, 2012 2:21 PM

You should be paying attention to Pookie, Dustin- if anyone knows the value of a good background check, he would be the one.

Posted by: special snowflake at January 13, 2012 2:23 PM

I'm with sprophet. She made one comment about Larry Crowne. You threw a tantrum about a dog biscuit, nursed a grudge for months, mocked her customer, and then went on the internet and insulted her appearance and made comments about her sex life.

I know you were trying to be funny, but this just reads like a rant from that creepy guy who always leers at you while you make his latte.

Posted by: Artemis at January 13, 2012 2:24 PM

I know you were trying to be funny, but this just reads like a rant from that creepy guy who always leers at you while you make his latte.

I saw it more like a contribution from a writer of a website that has the words "mock" and "droll" in it's mission statement.

Posted by: =DocDoom1= at January 13, 2012 2:30 PM

I always envision the Michael Murray of these columns as a cross between David Sedaris and George Constanza.

Posted by: TylerDFC at January 13, 2012 2:32 PM

Did this hit a little too close to home for some 'jiba commenters? I thought it was hilarious.

Posted by: jimbob at January 13, 2012 2:36 PM

I kind of envy dogs in that they get food just for being dogs.

Posted by: Jem at January 13, 2012 2:36 PM

B*tch had it coming from the second she refused your dog a treat. And by "it" I mean my fist in her face.

Posted by: kucheza at January 13, 2012 2:37 PM

This kind of thing is exactly why I love Bull Moose Music so much. The employees are to a Fucking T, sweet and good natured, even if they are wearing G.G. Allin "Eat My Cum" tour t-shirts and have so many piercings their face is more metal then flesh. They are NEVER judgmental not matter what combination of cd/dvd you bring to the register or want to order.

The new Quadrophenia Super Deluxe Box set and Celine Dions Ultimate Hits and the Deluxe versions of Pearl Jmas Vs & Vitalogy and John Coltrane's A Love Supreme and Barney DVD?

No fucking problem, no smirks, no being smarmy and no sniggering about you behind your back when you leave.

Posted by: Snackpit at January 13, 2012 2:48 PM

"I'm with sprophet. She made one comment about Larry Crowne. You threw a tantrum about a dog biscuit, nursed a grudge for months, mocked her customer, and then went on the internet and insulted her appearance and made comments about her sex life."

I'm with this comment. You're a fucking creep.

Posted by: Doodles at January 13, 2012 2:51 PM

I don't often find myself agreeing with jimbob but I'll admit I was thinking the same thing.

And kucheza has it right. She can be as nasty as she wants to Murray, but don't take it out on the poor dog. That's just mean.

Posted by: PaddyDog at January 13, 2012 2:52 PM

a contribution from a writer of a website

DRINK!

Posted by: Jay at January 13, 2012 2:52 PM

Of course I also knew this column was doomed to descend into the Revenge of the Self-Righteous, 75th Anniversary Edition when I read the word chunky.

Posted by: PaddyDog at January 13, 2012 2:55 PM

This is why I buy almost everything on-line. I prefer to limit my interactions with strangers as much as possible even though I am very friendly, personable guy.

Also, I could never take my dog inside a store. He isn't great with strangers. He's particularly bad with strangers when he's on a walk. Luckily, for him, most stores in my town leave the dog treats outside.

Posted by: Forbiddendonut at January 13, 2012 2:56 PM

You guys getting mad at this article... you're serious? Actually, for really reals, serious and not just playing at outrage in some kind of satirical meta joke that I'm too under-caffeinated to get?

Goddamn.

Posted by: SeaKat at January 13, 2012 3:11 PM

Anybody have an opinion about The Film Buff on Queen East in Toronto?

Posted by: Groundloop at January 13, 2012 3:15 PM

Video store? This was some sort of museum, was it?

Posted by: Wembley at January 13, 2012 3:18 PM

Jesus Christ.
Mike Murray, I applaud your persistence in writing SATIRICAL pieces for Pajiba, because for some reason, despite this being a snarky/bitchy/satirical/absurd site(sometimes all at once), your articles always miss hard with a few people. I nearly choked on my drink at the "bear suited nerd" bit because it was funny. A funny image. Did I think you were at the time mind-leering at her and imagining this? Nope, I figured you had a crappy experience at a video store and layered on after the fact editorialization in order to amuse people. Which you have.

top o the afternoon to ya.

Posted by: Alabaster Salamander at January 13, 2012 3:22 PM

Are you motherfuckers actually taking all of this as 100% gospel? This is an entertainment column to showcase Michael's considerable writing talents. I don't believe this is a literal retelling of events. Do you believe the reviewers of movies who claim to punch people in the head or murder the whole theater? No. Because it's hyperbole.

Except for that one where Dustin wanted to fuck the film Wanted. I believe some illicit actions involving a bottle of pinot and a film reel went on that night.

Posted by: feramones at January 13, 2012 3:25 PM

Anybody have an opinion about The Film Buff on Queen East in Toronto?

Posted by: Groundloop at January 13, 2012 3:15 PM

_______

Queen? What the fuck are you talking about Groundloop, Murphs’ no queen. And even if he were it’s his business, and just for your information the word queen is unacceptable.

Posted by: Pookie at January 13, 2012 3:33 PM

There are still video stores? What, no Red Box where you live?

Posted by: Slash at January 13, 2012 3:35 PM

Queen? What the fuck are you talking about Groundloop, Murphs’ no queen. And even if he were it’s his business, and just for your information the word queen is unacceptable.

Posted by: Pookie at January 13, 2012 3:33 PM

You better get a spot on EE for that one, Pookie. Almost spit coffee on my monitor.

Posted by: TylerDFC at January 13, 2012 3:41 PM

I would have grabbed the dog snacks and ran...and then possibly set the store on fire later... perhaps with her in it...because I presumably would have kidnapped her and chained her to the store....along with the people who took this article seriously. Maybe.

Posted by: Freller at January 13, 2012 3:42 PM

Pookie, you don't know him/her like I do, and how I refer to him/her is strictly between him/her, myself, Mr. Peepers and the gimp.

Good day Sir.

Posted by: Groundloop at January 13, 2012 3:52 PM

Guess what? Everybody recognized that this was intended to be satirical. Some of us just didn't find it funny.

And yes, I thought it made the author sound like a jerk. That doesn't mean that I'm crying myself to sleep over it or that I'm secretly an overweight bespectacled video clerk who dislikes Julia Roberts movies. The only people who are outraged here are the ones who are equating "this made you sound like a jerk" to "BURN THE HEATHEN!!!"

Posted by: Artemis at January 13, 2012 3:58 PM

Oh Murray, you are so MENE.

Posted by: Cindy at January 13, 2012 4:07 PM

"And you make insulting assumptions about her sex life, but then get angry when she thinks you might be kind of a perv? I'm with her."
Posted by: sprophet at January 13, 2012 1:19 PM

Wait a sec ...!! I believe she started it ... the insults about her sex life came AFTER she got angry. And besides, how can it be an insult .... it was a statement of fact, from what I could tell.

Posted by: handy_man at January 13, 2012 4:15 PM

Your closing line? Perfection.

Posted by: Jill at January 13, 2012 5:24 PM

This is why I buy almost everything on-line. I prefer to limit my interactions with strangers humans as much as possible even though because I am (a) very friendly, personable guy a surly misanthrope.

I particularly dislke the terminally literal minded. Kudos Mr. Murray.

Posted by: BierceAmbrose at January 13, 2012 5:34 PM

A tip of the hat to you Mr. Murray. These articles are always the best.

Posted by: Socraz6 at January 13, 2012 5:57 PM

I was not offended by this; nor was I particularly amused by it. But to those calling "satire!" in defense: what is this supposed to be satirizing, exactly? To me, "satire" is one of those words that the internet has turned into something completely different from what it actually is by using it to describe something potentially offensive that was meant to be funny.

Posted by: Amanda6 at January 13, 2012 6:38 PM

From a fellow MM, I thought it was hysterical.

And I agree with the sentiment that she can insult your fucking movie choices and whatever else, but don't deny the dog a treat! That's just rude. Cruel. Unnecessary. Wrong.

Posted by: MM at January 13, 2012 7:20 PM

If you come visit me at work, Michael, and bring Heidi, I promise to give her two treats. We spoil our customers' pets.

I hope we get to hear the bowling alley story next.

Posted by: MelBivDevoe at January 13, 2012 7:25 PM

…..and another thing, to all you dog lovers out there that insist on taking your dog every goddamn place you go, and as an owner of a shop, I reserve the right to tell you to leave your fucking dog tied up on the fucking sidewalk before entering my shop. I don’t give one fuck about your dog, and no, shitting on my floor is neither funny nor cute. Everybody in the world does not share your love of dogs, you French kissing your dog does not turn me on. I think it is one of the most disgusting things on earth, you might as well lick his nuts while you’re at it. You want to boycott my shop because I don’t like dogs, good riddance.

Posted by: Pookie at January 13, 2012 7:40 PM

What kind of wretched creature refuses a dog a treat? You're lucky you got thrown out, that place sucks.

Posted by: bdog at January 13, 2012 7:48 PM

Alright a few questions.

What the fuck is a video store?

What kind of place has treat for dogs that don't sell treat for dogs?

What the fuck is Toronto?

Larry Crowne? Do you have a retarded vagina or something? Cause even then...

Posted by: googergieger at January 13, 2012 10:34 PM

no sniggering about you behind your back when you leave.

Posted by: Snackpit at January 13, 2012 2:48 PM
---
How do you know?

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Posted by: Alice at January 14, 2012 7:58 AM

This is the big controversial Michael Murray thread? Not the one where he harassed dumbass teenagers at the Twilight refugee camp and got his ass beat for it but the one where he mocks a self-righteous customer service person who can't even wear a wardrobe that fits when working with the public? The fauxtrage, it burns.

Posted by: Robert at January 14, 2012 8:29 AM

or that I'm secretly an overweight bespectacled video clerk who dislikes Julia Roberts movies.
---
No, I am secretly an overweight bespectacled video clerk who dislikes Julia Roberts movies.

Except for the "overweight bespectacled video clerk" part.

Well, and the "dislikes" part too. It's more like "despises." Oh, and the "movies" part. You can just omit that entirely.

But otherwise, this fits me perfectly.

Posted by: , at January 14, 2012 10:55 AM

I also wish to formally object to use of the word "sn*****." Shouldn't that be on the banned list? Bad enough we hold up chunky chicks to ridicule here. I thought we were better than that.

Posted by: , at January 14, 2012 10:57 AM

Fuck dogs!

Posted by: Cat at January 14, 2012 11:19 AM

Well, I think this is the funniest thing I've read on this site in ages.

Posted by: brite at January 14, 2012 12:50 PM

I fucking hate those people at Black Dog too. I thought they closed down though....

Posted by: Sara at January 14, 2012 4:24 PM

Also, some commenters on this site need to relax. If making fun of attractive skinny people doesn't offend you, you should be ok wt making fun of fat people too. In the interest of equal opportunity and all.

Posted by: Sara at January 14, 2012 4:27 PM

Welcome to the Sanctimonium!

Posted by: Protoguy at January 14, 2012 7:39 PM

Sara:

Yeah, Black Dog closed down just recently. I've never been in but I walk by on my way to work and it's definitely gone.

The staff at Queen Video (the College St. location, at least) are really great, super friendly and knowledgeable.

Posted by: Tierney at January 14, 2012 7:41 PM

I live in Toronto and I'm pretty sure only hipsters go to video stores on Queen Street, so I guess it's done ironically? or whatever it is hipsters do?

I like this article and I like this author. Sort of feels like the people wigging in the comments section are trolling.

Since I am responding, to them I say, "well played".

Does anyone use the term "wigging" anyomre?

Posted by: malechai at January 14, 2012 7:51 PM

Does anyone use irony correctly anymore?

Posted by: googergieger at January 14, 2012 8:10 PM

I loved this post simply for reminding me of good times that have been had both as a video store flunkie and living in Toronto.

Video store flunkie- yes, we judge. We snigger. We deride dubious decisions. Then we steal candy to eat and watch endless craptastically wonderful movies and take home an armload of dubious decisions that will be derided openly upon return. The entire job is to judge people based on movie choices- our computer system was most helpful in this endeavor, breaking down a customer's viewing habits by genre and alerting us when it was the umpteenth time they were renting Dirty Dancing...

And let's just say that the area for comments on a customer's account was regularly used for reasons completely unrelated to their account and very much related to their personality and appearance and that mysterious Bangability Factor (scale of 1-10, of course).

Toronto- I rented at Queen on College and maybe it was because my selections were uniformly tragic, but they had the capacity to quietly shame you...which since it was deserved, I didn't mind. Oh, I miss my T-dot haunts...

Posted by: Scratch McGee at January 15, 2012 2:23 AM